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Delivery & Returns

Shipping Policy

Home delivery is free for orders over 200 lei! You can complete your shopping on our website

The delivery duration for an order is a maximum of 2 working days!

The shipping cost is 15 lei for orders valued under 200 lei and free for orders over 200 lei, regardless of the delivery area (within Romania).

Home delivery, nationwide is 15 lei.

Vanilla Republic charges a single transportation fee of 15 lei for the delivery of orders to addresses in the rest of the towns in Romania, except for the situations described in the first point.

Payment of the order:

The order can be paid online with a card when placing the order on the site (secure processing through Netopia operator), by bank transfer, or cash on delivery.

Modifying or cancelling the order:

The contract is concluded at the moment of receiving the parcel that is delivered by the logistic partners of

At, we want you to be primarily satisfied with your purchase. We commit to providing you with the products in excellent condition and within a reasonable time. If you are not satisfied with your order in any way, please contact us within a maximum of 14 days after purchase by an email at, and you can partially or totally return the order. We will do everything possible to correct the situation.

If you have any questions regarding your order, please contact us at"

Return & Exchange Policy

At Vanilla Republic, we want to make sure our customers are completely satisfied with their purchases. That's why we offer a simple return policy for all our products.

If you are not satisfied with your purchase from Vanilla Republic, you may return the product(s) for a full refund or exchange within 30 days of the purchase date. To be eligible for a return, the product(s) must be unused, in the original packaging and in the same condition as when you received them.

To initiate a return, please contact our customer service team by email or phone to inform us of your return. Our team will provide you with instructions on how to proceed with the return, including the address to send the product(s) back to. Please note that we do not cover the shipping cost for returns.

After we receive the returned product(s), we will process the refund or exchange as soon as possible. Refunds will be issued in the same form of payment used for the original purchase.

Please note that some products may be ineligible for return for health and safety reasons, such as perishable food products. If applicable, this will be clearly indicated on the product page.

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